Tackling robocalls in the US

YouMail, a company that blocks robocalls and tracks them, estimated there were 5.1 billion unwanted US calls last month, up from 3.4 billon in April.

Now, bipartisan legislation to toughen penalties on robocalls in the US has been introduced to make it easier for regulators to crack down on unwanted calls and compel mobile phone providers to adopt call authentication technologies.

Landing US Government Contracts

Amanda Wang knows that landing government contracts is not always about the lowest or strongest bid. Sometimes, it’s about meeting the right people. “It’s very much relationship-based,” she said. “If you sit at the end of a funnel, waiting on a contract, the odds are you will not win it.”
It’s a lesson she learned through a Department of Defense effort in Florida that helps small businesses land contracts with federal, state and local government agencies.

Call center laying off employees

A call center operator is laying off 249 employees. Centerfield Media Holding Co., which has offices in Los Angeles and New York but is incorporated in Delaware, announced the layoffs in a recent notice. The positions to be eliminated include 194 sales experts, 11 sales leaders and four associated sales leaders, four closers, two order support specialists, seven jobs identified as “yellow hat,” plus other positions.

In a recent news release, the company called itself a digital media company “that leverages its proprietary technology platform, Dugout, to optimize the customer acquisition process by identifying high value and intent-driven consumers at scale across a variety of digital media platforms including search, display, social and others.”

The business of making unsolicited tele-sales calls is dying. Americans are increasingly reluctant to answer calls from unknown numbers. Also see “Robocalls.”

DoD contracts grow software business

Florida-based Beast Code, a software company formed in 2014 specializes in operational training, modeling and simulation and data mining primarily for the military. It expected its headquarters would be big enough for at least five years, but Beast Code’s computer scientists won major Department of Defense contracts, and the company’s employee roster has grown to nearly 40. CEO Matt Zimmermann expects the growth to continue and says Beast Code will expand its facility to accommodate the more than 100 employees it expects to add within the next few years.