Call center laying off employees

A call center operator is laying off 249 employees. Centerfield Media Holding Co., which has offices in Los Angeles and New York but is incorporated in Delaware, announced the layoffs in a recent notice. The positions to be eliminated include 194 sales experts, 11 sales leaders and four associated sales leaders, four closers, two order support specialists, seven jobs identified as “yellow hat,” plus other positions.

In a recent news release, the company called itself a digital media company “that leverages its proprietary technology platform, Dugout, to optimize the customer acquisition process by identifying high value and intent-driven consumers at scale across a variety of digital media platforms including search, display, social and others.”

The business of making unsolicited tele-sales calls is dying. Americans are increasingly reluctant to answer calls from unknown numbers. Also see “Robocalls.”

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